As increasing consumer demand accelerates e-commerce growth, the logistics of getting orders to customers becomes more complicated with demand coming from multiple channels and geographies
Popularized by Amazon Prime, same-day and next-day delivery has become the default expectation today. Customers are more likely to buy a product when they see free and fast delivery promises. Conversely, nearly 50% of consumers will shop elsewhere if delivery times are too slow. Merchants and retailers that don’t offer next-day delivery risk falling behind and losing customers.
Given that most D2C brands are competing on tight margins and slim differentiation, the right customer experience from ordering to on-time delivery is a crucial competitive edge. And this is all the more critical in these times with increasing customer acquisition costs, and supply chain inefficiencies leading to high returns, cancellations and poor repeat.
This ‘by-invite’ only virtual roundtable will bring together 10-12 leaders from the ecommerce sector to discuss how with location, organizations can:
WareIQ is a Y-Combinator-backed modern e-commerce fulfillment company that offers next-day delivery to online brands through its network of pan-India fulfillment centers and logistics-tech platforms.
For more, visit, https://wareiq.com/