Amplifying Customer Support With An Omnichannel Experience
12th April 2022 I 06:00 pm - 09:00 pm (IST)
Hotel Holiday Inn, Mumbai
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Are you where your users are? An omnichannel experience ensures you provide consistent customer support to them right where they need it when they need it.
WhatsApp, Facebook, your official website, or mobile app, an omnichannel chatbot can connect with your users everywhere. It allows them to easily access customer support in an instant and get answers from the chatbot. Businesses that use omnichannel engagement strategies can retain up to 85% of their customers!
You can deploy a chatbot across different channels with a unified omnichannel platform to manage all customer support conversations with 360-degree support.
In this round-table, 8-10 subject matter speakers will come together to discuss the potential and use of omnichannel chatbots to enhance the customer support.
Verloop.io helps businesses deliver delightful experiences across channels. Our conversational AI platform uses advanced NLP and ML to automatically resolve customer issues with natural language.
With Verloop.io, brands have the ability to scale their support, reduce their operational expense and gain complete visibility into their customer support operations.
Verloop.io combines the power of agent assist, machine learning model, speech recognition, and Natural Language Processing (NLP) to transform the way support is delivered.
For more, visit: https://verloop.io/