How brands can harness hyper-personalization to elevate digital experiences and unlock customer Growth, Engagement, Advocacy & Retention (GEAR) Accustomed to services that somehow understand what each individual wants and appreciates - consumers have now come to expect the same level of attention from all brands and businesses they interact with across all the devices that define their daily journey. This dynamic turns up the pressure on marketers to deliver marketing, messaging and communications that satisfy the unique needs of individual customers in real-time.

Join us where industry experts, business leaders, and executives will come together to share their experiences, knowledge and insights as to how in this ever-evolving landscape of customer behavior, businesses can build better customer engagement strategies to deliver unique experiences to their customers to transform them into loyal customers and brand advocates.

Hyper-personalization is the new expectation. It’s also the opportunity marketers must embrace to differentiate their offers and drive:

• Growth: Customers are 40% more likely to spend “more than they had planned” when their buying experience is hyper-personalized.
• Engagement: 71% of customers expect brands to deliver personalized experiences today, and 76% are disappointed when brands fail.
• Advocacy: 80% of consumers prefer to buy from brands that offer personalized experiences.
• Retention: 91% of consumers are more likely to shop again with brands that “recognize, remember, and provide” relevant offers and recommendations.