It has never been clearer that digital can be a true differentiator for any enterprise in the current era of amorphous customer expectations and transient business pressures. Digital natives, as well as traditional enterprises, have made significant amendments to their existing IT capabilities through new/upgraded systems, technology operating model transformations and in some cases through the acquisition of tech start-ups.
These initiatives have achieved some tangible business outcomes but have also added many layers of complexity to the existing technology environment, making it virtually impossible to innovate at speed and scale without risk. Few companies have been able to crack the digital code, but they have done so in the peripheral systems rather than in their digital core. A flexible and agile digital core can transform any enterprises’ ability to sustain the troughs in the market and grow exponentially during the peaks.
The major challenges that prevent even mature technology organizations to enable a robust digital core is –
Absence of the right platform and rchitecture to develop, implement, operate, and manage digital innovation to keep pace with the rate of change in the business ecosystem.
Inability to form a team with the all-encompassing skillset needed for rebuilding the digital core and creating immersive experiences on top of it.
Integrating legacy systems into the digital core without breaking existing IT systems.