Transforming the Customer Journey Turning Ordinary Users Into Super-Fans
Wednesday, August 3rd 2022, The Westin, Gurugram
18:30 hrs onwards
About the Roundtable

The world has seen a systemic shift in consumer behaviour in just the past year. Marketing, Product & Growth Leaders across sectors have had to evolve their strategy from mere acquisition to building audience loyalty that translates to steady growth and maximizes customer lifetime value.

In this session, industry stalwarts will share ideas on how best to move audiences from acquisition to engagement to retention to unlock growth. Plus: discover drivers that can best boost revenue growth and profitability for digital businesses.

Key Discussion Points
Changing customer preferences and expectations from brands/businesses
Customer engagement and retention - the cornerstone of success for digital brands?
How brands can build a retention strategy
Importance of data-driven marketing, real-time analytics, segmentation & omnichannel engagement
Akshay Walia AGM - Retention Ferns N Petals
Anuj Malhotra Regional Vice President -
Enterprise Business CleverTap
Debosmita Bhattacharya Product Head Jagran New Media
Gaurav Garg Co-founder Study IQ Education
Manuj Garg Co-founder MyUpchar
Milan Sachdeva Chief Product Officer Asianet News Media
Mohit Khurana VP - Digital Marketing & Growth Unicorn Tech Media
Nalini Sain Mahatme Growth Marketing Bata
Neeraj Mehta CEO ImmunifyMe
Nishit Kumar Product Collegeduniya
Nitin Pandey Founder Parentune
Rajan Bansal Growth Marketing Head Airtel Wynk
Varun Saxena Co-founder and CEO Bolo Live
6.30 pm to 7.15 pm
Arrivals, Registrations & Networking
7.15 pm to 7.30 pm
Context Setting by Clevertap
7.30 pm to 8.50 pm
Roundtable Discussion
8.50 pm to 9.00 pm
Closing Remarks by Clevertap
9.00 pm onwards
Networking over Dinner & Cocktails
About CleverTap

CleverTap is a modern, integrated, retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. For brands that understand and value user retention, CleverTap drives context and individualization with the help of a unified and deep data layer, AI/ML-powered insights & automation. Customers around the world representing over 10,000 apps, including Vodafone Idea, SonyLIV, Daimler, Gojek, Carousell, and Premier League, trust CleverTap to achieve their retention and engagement goals, growing their long term revenue. Backed by leading venture capital firms including Sequoia India, Tiger Global Management, and Accel, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, and Dubai.

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